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Air France/KLM Lounge

ORDTerminal 5, Concourse M (nach Sicherheitskontrolle)

Öffnungszeiten - Jetzt geschlossen

Montag: 8:15am - 9:30pm
Dienstag: 8:15am - 12:00am
Mittwoch: 8:15am - 12:00am
Donnerstag: 8:15am - 12:00am
Freitag: 8:15am - 12:00am
Samstag: 8:15am - 9:30pm
Sonntag: 8:15am - 12:00am


Newspapers & MagazinesNewspapers & Magazines
Printers & CopiersPrinters & Copiers
Beer & WineBeer & Wine
18+ Cardholder18+ Cardholder
Spirits & LiquorSpirits & Liquor
Flight MonitorsFlight Monitors


ORD: O'Hare International Airport

Terminal 5, Concourse M (nach Sicherheitskontrolle)

After the Security Checkpoint, turn right. The lounge is located between Gates M7 and M8 on the left hand side.

Zeige Reisezeit von anderen Terminals

Bewertungen (50)

Einen Umweg wertLounge for 160 travelers, quite busy at the time of visit. Full bar service –serve yourself– with snacks, non-alcoholic beverages, coffee, tea & infusions. Also spirits, wine and beer & 3 hot dishes.
Felipe Oktober 2018
Muss verbessert werdenDon't bother if you're seeking access with Priority Pass. Tried to get in at 1130pm and denied. Ridiculous.
AnonymousOktober 2018
ZufriedenstellendI had heard that the staff were unfriendly. That is not how I was greeted today. They were very pleasant. Remember it’s a lounge that caters for numerous airlines all departing at the same time.
AnonymousOktober 2018
Muss verbessert werdenChecked in and staff were very rude to me. Decided to get my own back and took a dump in the centre of the lounge. Bob. Minnesota.
AnonymousOktober 2018
ZufriedenstellendLooked like a nice lounge and I can understand the need to turn away Priority Pass holders on a busy day. The rude staff is much harder to understand. Some “people skills” training may help.
DonSeptember 2018
Muss verbessert werdenDenied entry for Priority Pass claiming lounge was too full (guy was very rude), like others ended up at the Swissport Lounge across the way which is basic but at least had friendlier staff.
DreamSeptember 2018
Muss verbessert werdenWould not allow Priority Pass entry, said come back in 45 minutes and it was empty.
BrianAugust 2018
Einen Umweg wertThe only thing missing is restrooms.
LauraJuni 2018
Muss verbessert werdenCould not, check that...would not, get past the entrance. Jammed with people, might as well go sit in the terminal. Went across the hall to the Swissport (which was basic, but had room).
Jordan Stinziano Juni 2018
ZufriedenstellendNice staff with airy, panoramic views of the tarmac and aircraft outside. Limited food selection and cramped somewhat cramped. Could use more power ports for charging electronics. Clean though.
Michael Mai 2018
ZufriedenstellendArrived at 6pm for a flight and they had stopped serving Champagne for the day. So come earlier if you want sparkling!
NealMai 2018
ZufriedenstellendSmall, crowded and dated furniture - I suppose it matches the rest of Chicago O'Hare Airport! Got in with Priority Pass no problem. Very friendly staff. Was quite crowded at 10AM. Decent food.
AnonymousMai 2018
Einen Umweg wertArrived at 10pm and was pretty quiet and not crowded. Average self serve food and drinks (including wine, beer, liquor) options. Worth a detour especially when all the other food options are closed.
DavidMai 2018
ZufriedenstellendPrice increase, now 50USD! They aren't too pushy on time limits through. Good way to spend a 6 hour wait.
AnonymousApril 2018
HervorragendHad no issues getting in with Priority Pass. Very empty at 9A. Open bar, small pre-made sandwiches, nothing great, but definitely better than sitting out by the gates.
JohnApril 2018
ZufriedenstellendFunctional basic lounge, no other options anyway. Wi-Fi decent. Hot food is awful dry pasta. Premade rolls in fridge. Basic alcohol. Full of loud Americans who don’t know how to behave in public.
JustinJanuar 2018
ZufriedenstellendDated and crowded. Service is excellent but they could improve the layout and amenities.
RobJanuar 2018
Muss verbessert werdenNot crowded but “Not accepting Priority Pass until 5:30 pm.” It’s noon - I won’t be here that long. :-(
EdDezember 2017
Muss verbessert werdenThey took away the hot food and nuts right when we arrived at 7:30 pm for a 9:45 pm flight. When we asked if they would bring out more we were told “no”.
AnonymousDezember 2017
HervorragendI mean all things considered this place has a good selection of food and drink. Reasonably roomy, some private areas for working. I don’t mind this lounge, I would say stop in and judge for yourself.
AnonymousNovember 2017
Einen Umweg wertCrowded but stocked with drinks and snacks.
AnonymousSeptember 2017
Muss verbessert werdenRude staff. Was refused at door with PP as they were 'full' and when I offered to pay, the receptionist pretended not to understand me, granted I have no accent and I have spoken English all of my life.
AnonymousSeptember 2017
Muss verbessert werdenDisappointing food options, broken WiFi, and trash not cleared for at least 3 hours. It beats waiting in the terminal.
AnonymousAugust 2017
Muss verbessert werdenTurned away an hour before close and less than half full; appears to be out of laziness more than anything. Frustrating when waiting for a late departure.
AnonymousJuli 2017
HervorragendVery good selection of snacks, sandwiches and beverages. Good alcohol choices. Was a bit crowded. And there were lots of empty tables that had trash and waste on them that took awhile to be cleaned.
Adam W. Selvidge Mai 2017
HervorragendI am Gold member through Etihad. I had good time here with nice food. It's absolutely free to me as I have Gold card. Thanks to KLM.
AnonymousMai 2017
Einen Umweg wertSurprising amount of options for snacks. Some good sandwich options including a pretzel roll sandwich which we enjoyed. Not a ton of seating though and filled up quick.
AnonymousMärz 2017
HervorragendBest lounge in terminal 5. I just checked out the others and this is the most stylist, best food and enough seating space.
PrabirMärz 2017
Einen Umweg wertSmall but decently stocked lounge.
AnonymousDezember 2016
ZufriedenstellendSnacks are OK. No cider to drink. I wish they had a few computers to use.
HiOktober 2016
Einen Umweg wertLounge is small but quiet. Great view. Got crowded close to a CDG departure. Food selection is ok. Mostly prepared sandwiches. Beer and wine selection was good. They even had ice cream bars!
AnonymousSeptember 2016
ZufriedenstellendVery small lounge with small chairs. But it has good snack options and a great view.
ordbkkAugust 2016
Einen Umweg wertCrowded, internet goes in and out, very hard to get to.
AmberAugust 2016
Einen Umweg wertLounge hopped from the British Airways First to the Air France Business. Strange to say, but preferred the Air France. Better food, comfortable. Just a bit crowded, but so was BA First.
Billy BoyJuni 2016
ZufriedenstellendCrowded lounge. Cleared up after KLM departure. Accessed through PP without issues. Bar and snacks good. Very loud - preferred SAS lounge which was much quieter. WiFi super slow.
BryceMai 2016
ZufriedenstellendNo hot food, but good snacks. Comfortable and reasonably quiet once those two women stopped watching home improvement shows on their iPad.
PatrickMärz 2016
ZufriedenstellendOverall good stop with good selection of food and drinks. Worth the stop if stopping by.
MichaelJanuar 2016
Muss verbessert werdenVery snippy and strict in hours, frown upon Priority Pass members as second class citizens and will be hard on letting you in.
JerryJanuar 2015
Einen Umweg wertFree booze, sandwiches and snacks. Hot soup was done at 5pm today. Good number of seats in the lounge. Bathrooms outside. Good stop to snack load for your upcoming trip :)
AnonymousDezember 2015
ZufriedenstellendVery small. Quiet area. No bathrooms. Pre-packaged foods. Limited power outlets. Coffee sub-standard quality. Pretty typical for Chicago-O'Hare departure lounges. Overall disappointing.
KRNovember 2015
Einen Umweg wertWalk-up day passes available for $40. Good selection of packaged food, sandwiches and snacks w/ a self-serve bar. This lounge has improved over the past few years with minor refurbishments.
MattOktober 2015
Einen Umweg wertI actually like it here. Kinda busy but as soon as KLM boarded, it freed up room. I like the fact that they serve pineapple juice:)
Rowenn Monill Oktober 2015
Einen Umweg wertI like this lounge. Great Tarmac views. Quiet and certainly better snack options than domestic lounges. It doesn't rival foreign carriers abroad but it's fine for what is usually offered.
JoshSeptember 2015
HervorragendGreat lounge but the desk people were not knowledgeable about the Priority Lounge program and were somewhat severe in admit policies. Loved the lounge itself though;
AnonymousJuli 2015
Einen Umweg wertNice food options. Comfortable.
David B WilliamsOktober 2014
ZufriedenstellendI've been to Priority Club lounges around the world and this is the only one that requires that you show your card. Silly. What year is this?
SkeeterJuli 2014
Muss verbessert werdenWi-fi barely worked and I was surprised that this could be a lounge. Very clean, yes, but lack of services. Maybe all the international lounges at ORD should be amalgamated. We just didn't feel special.
MichelJuni 2014
Einen Umweg wertThis lounge definitely beats waiting at the gate! Though there was a limited food selection when I visited, it was quiet and relatively comfortable.
ValerieDezember 2013
Einen Umweg wertBetter than the SAS lounge, with its good selection of drinks and few snacks.
DanielaOktober 2013
Einen Umweg wertThis is a low-key lounge that draws few visitors. The snacks are fine, but not great (i.e. pre-wrapped sandwiches). The self-serve bar is extensive. Many foreign language newspapers are available too.
FatherOktober 2013

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